Shipping & Delivery

We carefully prepare and pack every gift, with standard shipping available Australia-wide through Australia Post.

Shipping rates

Pre-made hampers and Build Your Own gifts — $28 flat-rate standard shipping.
Individual items purchased without a gift box — $24 flat-rate standard shipping.

Individual items ordered without a gift box are securely packed for shipping but do not include gift-box presentation.

The applicable shipping charge is shown at checkout before you complete your purchase.

Preparing your order

For orders without personalisation, we aim to dispatch within 2–3 business days of receiving your order and payment. Business days are Monday to Friday, excluding public holidays.

For orders containing personalised items, please allow up to one week for personalisation before dispatch. We always aim to have your gift ready sooner. This timeframe begins once payment and all required personalisation details or artwork approvals have been received.

Larger or corporate orders may require additional preparation time, which we will discuss with you when arranging your order. If an unexpected delay affects your order, we will contact you.

These are preparation timeframes. Delivery time is additional.

Delivery times

Once dispatched, delivery timing depends on your destination and Australia Post’s service. Regional and remote locations may take longer, particularly during peak periods.

If your gift is needed for a particular occasion, please contact us before ordering so we can advise on timing. Standard shipping does not guarantee arrival on a specific date.

Local delivery and collection

We are reviewing local delivery and collection options and will update this page once arrangements are confirmed.

Collection, same-day and next-day local delivery are not currently available. Please use the shipping options offered at checkout.

Delivery details

Please check the recipient’s name, delivery address and any access instructions before completing your purchase.

If you notice an error, email us promptly with your order number. We will do our best to update the details before dispatch.

Help with your delivery

If your parcel is delayed, missing or arrives damaged, please get in touch. We will investigate with Australia Post and help arrange an appropriate resolution.

For delivery questions or gifts needed by a particular date, email hello@tooeasyhampers.com.au.